We began with audiences instead of lore. Research sessions tracked where viewers lost confidence in who someone was, how two characters were related, why a marriage mattered or what made one succession claim stronger than another.

That let us separate several distinct problems that could otherwise have been dismissed collectively as “the family tree is confusing.” We mapped Targaryen genealogy, chronology, marriages, children, rival Houses, succession claims and dragon relationships against those points of failure. Time jumps received particular scrutiny because age changes and recasting could break the visual continuity viewers normally use to recognize a character. Our relationship frameworks and chronology studies identified which connections needed reinforcement at each stage of the story and which information audiences already understood.

These findings became creative briefs, genealogy concepts, contextual frameworks and presentations for decision-makers. We tested different ways to communicate relationships and political stakes, then returned to audiences to see whether the intervention solved the original problem. Information that clarified consequence proved valuable; information that merely added more names or lore increased the cognitive burden.

Our work transformed complexity into usable Franchise material. Family trees, succession, alliances, rivalries and dragon lineage became structured territories audiences could follow, debate and explore, giving HBO additional ways to deepen engagement with the series while helping viewers understand why the relationships at the center of the story mattered.

Details & Info

HBO faced a deceptively difficult audience problem: viewers knew Westeros, but the new series depended on their ability to follow an unfamiliar dynasty through marriages, children, time jumps and competing succession claims. We were brought in to identify where that complexity threatened comprehension and engagement, then turn the findings into clearer creative frameworks around character, genealogy and story.

  • Role — Creative Direction